Frequently Asked Questions
Everything you need to know about shopping with Afends.
What is Afends' commitment to sustainability?
We are dedicated to eco-friendly fashion, primarily using organic hemp and recycled materials to minimize our environmental footprint and promote a circular fashion economy.
How long does shipping take?
Standard domestic orders typically arrive within 3-7 business days, while international shipping can take 10-15 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all full-priced items. Products must be in original condition with tags attached. Please note that sale items are eligible for store credit only.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our charts, as our hemp denim and streetwear cuts may vary in fit.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options including Afterpay and Klarna, allowing you to buy now and pay later.
How should I care for my hemp garments?
To ensure longevity, we recommend a cold machine wash with eco-friendly detergent and hanging your clothes to dry in the shade to prevent fading and fiber breakdown.