Returns & Exchanges
At Afends, we want you to be completely satisfied with your sustainable fashion choices. If your order isn't quite right, we offer easy returns within 30 days of purchase for a refund, exchange, or store credit.
Check Eligibility
Ensure your items are in original condition, unworn, unwashed, and with all tags still attached to qualify for a return.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack and Post
Securely pack your items and attach the provided shipping label, then drop off your package at any authorized postal service location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or store credit within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing